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User
Need to change my shipping Address
Ingredia Nutrisha reported an Issue
· a day ago (Wed 08 2018 at 08:15 AM)

Hi,

I have to leave the city for a week and I’m afraid nobody will be there to collect my order (#248) when it arrives.

Is there a way I can change my shipping address?

Thanks.

User
Customer Service
Replied to:
· a day ago (Wed 08 2018 at 08:15 AM)

Hi Ingredia,

You can change your shipping address as long as your order has not been dispatched for delivery.

Follow these steps to change the details of your order:

  1. Go to My Orders.
  2. Click on the edit details icon for the order you'd like to update.
  3. Update the required information and click save changes.
  4. Click done after you’ve finished.

I hope this was helpful. If you have further doubts, feel free to reach out to me.

Nutrisha.

User
Ingrida Nutrisha Replied to this Conversation
Survey response for Default survey to Anne Richard
· a day ago (Wed 08 2018 at 08:15 AM)

How would you rate your overall satisfaction for the resolution provided by the agent?

Extremely Satisfied.

Thanks.